It can also inform you which specific malware was detected in which specific attachment, or why a message was detected as spam. If the message was successfully delivered, it can tell you the IP address to which it was delivered.
If you run a message trace for items that are older than 7 days, when you click Search a message should appear letting you know that the message was successfully submitted, and that an email notification will be sent to the supplied email address when the trace has completed. If the message trace is processed and data that matches your search criteria is successfully retrieved, this notification message will include information about the trace and a link to the downloadable.
If no data was found that matched the search criteria you specified, you'll be asked to submit a new request with changed criteria in order to obtain valid results. In the EAC, you can click View pending or completed traces in order to view a list of traces that were run for items that older than 7 days.
In the resulting UI, the list of traces is sorted based on the date and time that they were submitted, with the most recent submissions appearing first. In addition to the report title, the date and time the trace was submitted, and the number of messages in the report, the following status values are listed:. When you select a specific message trace, additional information appears in the right pane.
Depending on what search criteria you specified, this may include details such as the date range for which the trace was run, and the sender and intended recipients of the message. Message traces containing data that is more than 7 days old are automatically deleted in the EAC after 10 days. They can't be manually deleted. The maximum size for a downloadable report is MB. If a downloadable report exceeds MB, you can't open the report in Excel or Notepad. When you download and view a message trace report, either from View pending or completed traces in the EAC or from a notification email, its contents depend on whether you have selected the Include message events and routing details with report option.
If you didn't include routing details when running the message trace, the following information is included in the. CSV file, which you can open in an application such as Microsoft Excel:. For example, a status of:.
If necessary, this is truncated to the first characters. An example value is ac7b13fb42ab4dcf7ff. If you included routing details when running the message trace, all information from the message tracking logs is included in the. CSV file, which you can open in an application such as Microsoft Excel. Some of the values included in this report are described in the prior section, while other values that may be useful for investigative purposes are described in Fields in the message tracking log files.
Some of the message data protection related agents are described below. A string beginning with S:SFA is an entry from the spam filter agent and provides the following key details:. A string beginning with S:AMA is an entry from the anti-malware agent and provides the following key details:. SUM denotes that the malware could've been detected by any number of engines.
EV denotes that the malware was detected by a specific engine. When malware is detected by an engine this triggers the subsequent actions. Message Trace FAQ presents messaging questions that a user may have, along with possible answers.
It also describes how to use the message trace tool in order to get those answers and troubleshoot specific mail delivery issues. What are the cmdlets to use? Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Is this page helpful?
Please rate your experience Yes No. Any additional feedback? Note Message trace is available in the modern Exchange admin center.
Tip Having problems? Note The message trace can display a maximum of entries. Tip Additional events may appear. Note Message traces containing data that is more than 7 days old are automatically deleted in the EAC after 10 days. Submit and view feedback for This product This page. View all page feedback. Mahamadu Bawumia, to explore its full potential. Chairman, the Hon.
Minister for Information Hon. Its been a very long year and it is my pleasant duty to present the performance of the Ministry of Communications through you, to the good people of Ghana this morning. Our modest achievements have not gone unnoticed and in the field of cyber security, our example is being used as a model for other African countries, with the ECOWAS commission calling on Ghana to take the lead in the sub region.
We achieved this feat in by streamlining our institutional and policy framework to capitalize on ICT innovations and invested in improving online service delivery. Our ICT strategy focuses on increased use of ICT across economic sectors, e-government, implementing the national electronic security system and many other ICT related projects for public benefit.
All of this is positioning us well on the way to attaining not just the SDGs but also H. We will do it, with technology at the heart of all our efforts. Mr Chairman, this presentation gives an overview of developments in the following areas over the past year: 1. Policy and Regulation 2. ICT Infrastructure Development 3. Universal Access Initiatives 4. ICT Capacity Building 5. Meteorological Services Management 7. Data Management 8. Cyber Security Awareness and Preparedness Accra Digital Centre.
The Ministry of Communications will continue to implement policies and through its agencies provide adequate regulatory oversight over service providers within the sector to ensure that expectations of stakeholders are met within the confines of the law.
These expectations include revenue assurance and customer satisfaction. Initiatives undertaken during the period under review include:. As we speak, Mr. Chairman, all concerns raised by stakeholders have been addressed and all the MNOs have connected to the platform. The CMP provides the following services:. The CMP provides real-time accurate and independent monitoring of all voice traffic volumes and ensures the comprehensive billing verification and collection of all telecom-related taxes, levies and regulatory fees due government while promoting tax compliance.
It monitors the amount of revenue generated by Service Providers across various revenue streams Data, Voice, Value Added Services, mobile money, wholesale services etc. The system offers the technological means to detect, localize and eliminate fraudulent and unlicensed operators through the appropriate tracking of international inbound traffic.
When these international calls are terminated as local calls, it confirms the fraudulent use of SIM boxes to bypass the authorised international gateways. The numbers used to perpetrate SIM box fraud are sent to operators to block and to provide data to facilitate the geographical location geolocation and elimination of these SIM boxes.
No customer voice or data communication is received by it. As part of measures to further strengthen regulatory operations of the NCA, an industry CERT has been established for the telecommunications ecosystem in view of the increased use of networks for provision of services to ensure the security and safety of networks and further lead to the creation of jobs as more Human Resources will be required to operate them.
The NCA is currently in consultations with service providers on the need to have organizational CERTs to ensure the safety and security of their networks and protect subscriber information and transactions. This is part of measures being taken to promote cybersecurity. Chairman, the Ministry, through the NCA has commenced the auction process for three 3 blocs of spectrum each bloc consisting of 2x5Mhz of spectrum in the MHz band to make valuable spectrum available for the provision of mobile data services to improve access and service quality whilst facilitating the diffusion of information and communications technologies in enhancing the socio-economic development of the country.
Vodafone was the only successful applicant and the NCA is currently in negotiations with it to conclude the transaction. Chairman, Ladies and Gentlemen, the Ministry has to ensure that electronic communications equipment manufactured or imported into the country for sale or use are in conformance to national and international standards for safety of users, networks and the environment as well as provide the requisite quality of service.
These labs are the first in the sub-region and the ITU has expressed the desire to utilize them for its regional training programs. As part of measures to streamline the efficient use of the national spectrum resource and ensure value for the use of the spectrum, the NCA conducted an FM audit and sanctioned stations which did not meet KPIs and regulatory conditions. This has improved compliance among all licence authorisation holders. Chairman, without a robust IT infrastructure in place, none of the planned initiatives will succeed.
To this end, a number of initiatives are being implemented. These are. Government is implementing the road map to migrate the country from analogue to digital television transmission. This capacity has been fully exhausted by existing analogue broadcasters and new broadcasters who have been authorized by the National Communications Authority NCA to operate. There are pending applications for digital terrestrial television broadcasting authorizations, existing regions and the new regions to be created will also require localized channels on the platform.
Adequate capacity also has to be provided to accommodate broadcasters who have secured premium content rights i. International broadcast companies i. France24, CNN, etc have also expressed interest in localizing their content on the DTT platform when capacity is available. In recognition of these challenges, an audit of the DTT infrastructure was conducted and an expansion of the infrastructure to include disaster recovery sites and additional sixty 60 channels with a mix of High Definition and Standard Definition Channels was recommended.
All other sites have dedicated power. Testing is ongoing and the switchover is scheduled to commence in the first quarter of next year. These comments are being reviewed to be incorporated into finalized document after the final round of stakeholder engagements. Though the National Information Technology Agency Act and the Electronic Transactions Act Act were passed in , regulations guiding their operations do not exist.
NITA is currently conducting a legal and regulatory gap analysis to develop regulations to give effect to Acts and , taking into account current developments in the ICT space. The Ministry has deployed a highly secure, scalable, open source enterprise Public Key Infrastructure PKI to provide trusted cryptographic keys certificates to secure communications, SSL Document and Code signing, etc. The PKI system will provide the foundation to support future security initiatives like smartcard-based authentication, network access control technologies, and device-based authentication for all e-Governance initiatives and electronic transactions.
It is currently being installed. We intend to coordinate the acquisition of IT goods and services by various Government agencies and remove duplication of effort and waste of scarce resources in the procurement of IT infrastructure and services. NITA through the assistance of the World Bank is upgrading the e-government infrastructure to support the growth of the digital economy.
Upon completion, traffic from all MDAS will be channelled across the government Network instead of going through routing loops to its final destination. This will enhance the security of government data and promote the delivery of e-Services. Chairman, residents and businesses in many rural areas of the country have limited or no access to communication though their needs are similar to those of urban residents, ranging from basic voice telephony to broadband access.
Due to their geographic location and sparse population distribution, MNOs do not consider them commercially viable and these areas are deemed unprofitable by MNOs become unserved or underserved.
This creates a digital divide between the urban and rural centres of the country. BlackBerry Smartphone Support Find help, how-to articles and troubleshooting for your Blackberry device. Smartphone Support. Enterprise Software Documentation and Training. BlackBerry Workspaces Product troubleshooting and support as well as user guides and training materials. Workspaces Support. BlackBerry 2FA Product troubleshooting, support, user guides and training materials.
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